Hello,
I couldn't find any way to cancel an order so I'm asking here how this can be done.
Scenario: I have an order which is wrongly placed or the customer refused to pay for it. So I need to cancel it. But I can't. I don't want to delete it because I need it to be in the order history. I just need it to be canceled.
It would be even better if I have control over the order statuses such as [Completed], [New], [Pending], [Canceled], [Shipped], etc. In EasyStore there are only two statuses with ridicuos names Unfulfilled and Fulfilled. I don't know who chose these names but they are stupid.
In the following screenshots you can see the OpenCart order status system. As you can see there I have an opportunity to edit/add/delete the order statuses and to apply each in the order.
In EasyStore I don't have this opportunity and also if I mark the order as Fulfilled then I don't have any way to modify it.
Here we have a saying: "Don't try to invent the hot water. Just use it."