Video Upload Problem - Question | JoomShaper
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Video Upload Problem

TK

Torsten Kaletta

SP Page Builder 2 weeks ago

Hello,

I am using the Estate template. I want to insert a video and have uploaded the video files using FTP. When I want to select the video, I can't because it is not displayed. When I use the upload button, I get a message that the file is too large to upload. My Upload Max Filesize is set to 152M and the video file is 60MB.

best regards

Torte

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4 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #155526

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. You have to upload from the Joomla administrator area.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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AG
Anthony Grinblat
Accepted Answer
2 weeks ago #155581

WHERE IS THE CUSTOMER SUPPORT THAT I AM PAYING FOR???

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #155597

I would rewquest to you please read my previous reply. Thanks

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AG
Anthony Grinblat
Accepted Answer
1 week ago #155624

I'm sorry, I don't know what you mean. Can I please get some customer support that I am already paying for???

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