SP Booking Serach - Question | JoomShaper

SP Booking Serach

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Boris

Extension 1 month ago

Hi, I try to undersatnd - how work search module in Pakeges. For example, I have a tour to Egypt. ( https://lilia.stas-kapitnik.com/package/semejnyj-tur-v-egipet ) Booking Starts On: 29th Feb - 31st Dec.

But when I try to search any tour with Starting date from (for example) 29 Mar 2024 to (for example) 20 Jun 2024 I get No Packages Found! Thats wrong? May be anything in tour?

Please, help me to understand. Thank you.

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42 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152872

Hello Boris

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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B
Boris
Accepted Answer
1 month ago #152873

Hi. Added access.

So: date of tour to Egypt (for example): 10/05/24-20/05/24

Booking Starts On: 29th Feb - 31st Dec

For example, I need to find tours in the May only.

How to? thank you.

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B
Boris
Accepted Answer
1 month ago #153002

Hi! Anybody here? Thank you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153096

Sorry, it looks like a bug. I have informed the development team. It will be fixed on the next release.

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B
Boris
Accepted Answer
1 month ago #153097

Hi, thank you. How many time it may be fixed?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153100

I do not have any exact timeline. But it will take a long time (at least weeks).

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B
Boris
Accepted Answer
1 month ago #153102

It may be in APril?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153451

Yes, it will be released in this month, hopefully. The development team is working with your issue.

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B
Boris
Accepted Answer
1 month ago #153526

Good news!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153557

We are prioritizing your issue. We might release an update this week.

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B
Boris
Accepted Answer
1 month ago #153630

Thank you!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153670

You are welcome 😊

I have installed it on your site. Please check your issue.

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B
Boris
Accepted Answer
1 month ago #153690

Hi Ofi! Thank you for greate and fast support, paynent work now.

But search by date still not work. I try to search all tours for example from 01.07.2024 to 31.07.2024 and get message No Packages Found!

Additional question: How too set the order of tours? for example I need to set new tours in the top, and older tours in bottom, or set my oun order of tours on the page. Now I add new package and it is last, must to be first or second (third) if I need.. I try to set the order in admin - SP Booking: - Packages - but it not work. How to?

thank you for your patience!!!

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B
Boris
Accepted Answer
1 month ago #153872

Hi! Anybody can to help me, please?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #153942

Try searching with starting date only and check.

The sorting works as it is in the database table. If you change the order in the table, then it will also be changed.

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B
Boris
Accepted Answer
1 month ago #153956

Hi. I tried to search from Starting Date only (Wed, 1 May 2024) and nothing.... No Packages Found!

Any solution? We are need it... Thank you.

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B
Boris
Accepted Answer
1 month ago #153957

Hi Ofi. thank you for your patience.

You write: The sorting works as it is in the database table. If you change the order in the table, then it will also be changed.

I tried to change order in table (Components - SpBoking- Packages) few times, but it not work.

Please, see attach video on youtube.

https://youtu.be/gHCLyVFkI9s

Thank you.

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B
Boris
Accepted Answer
4 weeks ago #154140

Hi. Anybody can to help me?

  1. Search by date not work in packages.
  2. Set tours by oun order not ork in packages.

Thanks.

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B
Boris
Accepted Answer
4 weeks ago #154207

Anybody can to help me, please?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #154388

Apology for the delay. Please allow me some time.

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B
Boris
Accepted Answer
3 weeks ago #154394

Thank you!!

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B
Boris
Accepted Answer
2 weeks ago #155011

HI, Ofi May be any news for us? We wait 2 weeks... Thank you

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B
Boris
Accepted Answer
2 weeks ago #155015

Here is finded issues in SP BOOKING:

  1. Search by date does not work in packages. (I don't test search in Hotels, please check it)
  2. Set tours by oun order not work in packages.
  3. In front in list of packages now display date of start booking (its not used information for tourists), but must be the date of the start of the tour.
  4. And last issue: for example we have any tour, which start every month, for example dates of start of this tour: 10.05.2024, 01.06.2024, 22.06.2024 and other dates. Now I need duplicate this tour every time for new date, If this possible to add all dates in this tour (If you need additional payment for this question - please write us - how many)
  5. Any settings for gallery in Packeges/hotels? I need a gallery with pop up images.

Thank you!!!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #155050
  1. Search is not working. I will talk to the developer again.
  2. I do not get it. Please share an example of what you want.
  3. Please go to templates/travus/html/com_spbooking/package/default.php and change start_date to package_start_date and end_date to package_end_date. Then it will show package start date and package end date.
  4. It will require customization. Sorry, we do not provide customization support.
  5. It will require customization. Sorry, we do not provide customization support.
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B
Boris
Accepted Answer
2 weeks ago #155075

Hi. here is a video I tried to change order in table (Components - SpBoking- Packages) few times, but it not work.

Please, see attach video on youtube.

https://youtu.be/gHCLyVFkI9s

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #155263

I have shared this to the developer. She will check your issue.

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B
Boris
Accepted Answer
2 weeks ago #155356

Hi, Ofi! Thank you. So we have a 2 issues: serach by date in packages and own order of packages. Still to wait.

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B
Boris
Accepted Answer
1 week ago #155540

Hi, Ofi! may be any news for me, please? Thank you!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #155717

The team is checking your issue. I have asked to give your issue priority.

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B
Boris
Accepted Answer
1 week ago #155722

Thank you, Ofi!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #155976

You are welcome 😊

I have uploaded a fixed version on your site. Please check your issues now.

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B
Boris
Accepted Answer
1 week ago #155988

Hi, Ofi! Order of tours is work now - good news! But search by date - still not work. Any solution for this bug? Thank you!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #155992

You are welcome 😊

For the packages which booking is starting in the future, the search works fine. But your packages booking started in the past. It might be the issue here. I have forwarded it to the developer again. She will check the searching issue on your end.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #156018

I have updated the component again. Please check the search now.

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B
Boris
Accepted Answer
1 week ago #156055

Hi, Ofi. Still not work. But!! I think I'm understand - thats a isuue here.

System find by dates - Booking Starts On, and must to search by Package Starts On.

Please, send this to developer. After changing it will good!

I think, option Booking Starts On is not relevant info for tourist. For example - if you searct tour package to any country - you search by Package Starts On and not by Booking Starts On. More... Option in search Select Package Booking End Date - is not relevant info for tourist. I think - need remove it from search. Sp Booking is great, but have small bugs..

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 6 days ago #156134

I have shared this with the team. Let's see what solution the team finds out.

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B
Boris
Accepted Answer
6 days ago #156135

Thank you!

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B
Boris
Accepted Answer
20 hours ago #156677

Hi, Ofi Any news for me, please? Thank you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 20 hours ago #156678

Apology for the delay because of my illness. I have installed another version on your site. Please check your issues now and let me know.

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B
Boris
Accepted Answer
20 hours ago #156684

Hi. Ofi!

First of all - good health!!

And thank you for you patience. Now it work!!! Greate. One thing: we are use only hotels and packages:

  • How to remove from search module Daily tour and transport tabs? (it was removed in previos version)
  • and how to remove from search modulу Package Booking Start Date and Package Booking end Date?
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 17 hours ago #156704

Thanks for your wishes.

  1. I have modified this file and removed Daily Tours and Transport tabs: templates/travus/html/mod_spbooking_search/default.php
  2. For this, you have to go to this file and remove it: components/com_spbooking/layouts/packages/topbar_filter.php
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B
Boris
Accepted Answer
17 hours ago #156712

Hi, Ofi. you removed Select Package Start Date and Select Package End Date

and I need to remove Package Booking Start Date and Package Booking End Date. Also on the this page: https://lilia.stas-kapitnik.com/package?disable_sidebar=0

Thank you.
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