Background Video Popping Up To Fullscreen On Mobile (IOS & Safari) - Question | JoomShaper
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Background Video Popping Up To Fullscreen On Mobile (IOS & Safari)

PD

Peter Dowse

SP Page Builder 1 month ago

Hi Guys,

Bit of a weird one.

We have the website https://www.netcarb.com.au/ that when viewed in mobile, in particular, IOS and Safari (this doesn't happen with Andriod and chrome) the background video in the slideshow of the homepage pops up and goes fullscreen after a few seconds of viewing the homepage.

Not sure why the site would behave this way - any ideas?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #163153

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I just checked your issue by iphone safari browser and no problem found. Please watch the video.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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PD
Peter Dowse
Accepted Answer
1 month ago #163156

Can I ask - is that on an actual iPhone - or an iPhone emulator - it doesn't happen on emulators. I happens when using the native device.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #163159

Original iphone. Please look carefully.

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