Dear JoomShaper Community,
We regret to inform you that due to the ongoing student protests in Bangladesh, there is currently an internet blackout affecting the entire country. This situation has significantly impacted our support team's ability to access the internet and provide timely assistance.
What This Means for You
- Delayed Responses: Our support team members based in Bangladesh are currently unable to access the internet, leading to unavoidable delays in responding to your queries and resolving issues.
- Limited Availability: Support services will be extremely limited until the situation improves and internet access is restored.
We Appreciate Your Patience
We understand that this may cause inconvenience and frustration, and we sincerely apologize for any disruption this may cause to your workflow. Please rest assured that we are closely monitoring the situation and will resume full support services as soon as possible.
Alternative Support Channels
In the meantime, we encourage you to:
- Utilize our Documentation: Explore our comprehensive documentation for answers to common questions and issues.
- Facebook Community: Engage with other community members on our Facebook group. Fellow users may be able to provide assistance or share similar experiences.
We appreciate your understanding and patience during this challenging time. Thank you for being a valued member of the JoomShaper community.
Best regards,
The JoomShaper Team