EasyStore - After Installation, I Cannot Configure The Store - Question | JoomShaper

EasyStore - After Installation, I Cannot Configure The Store

WG

Wayne Gurunaden

EasyStore 1 month ago

I am using template arion and I have just update Easystore to 1.2.0 and after update I cannot get to setting, see screenshot

0
21 Answers
SC
Stuart Clark
Accepted Answer
1 month ago #162843

As daft as it may sound, try clearing all the Joomla cache

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #162846

I have cleared catch still the same

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #162847

why is support is so slow?

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #162848

https://www.joomshaper.com/forum/question/34046

Becuase of Bangladesh Goverment :/

but this could happen in almost any country. The constitution does not guarantee you access to the Internet.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #162849

@Wayne

Please share access to website, I will take a look. I am still in EU.

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #162850

see hidden

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #162857

any update please?

0
SC
Stuart Clark
Accepted Answer
1 month ago #162867

you'll be lucky

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #162880

I couldn't loggin

Warning! Username and password do not match or you do not have an account yet.

Please double check, thx.

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #162892

please see hidden.

Can you please treat this as urgent.

Thanks in advance

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #162903

Can you:

  • set PHP 8.1
  • disable mod_security in CPanel for that domain and let me know.

I hope tomorrow our developers will be online, because I don't know why you have that error message. Bad timing.

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #162905

I have update the PHP to 8.1 and still the same issue.

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #162909

disable mod_security in CPanel for that domain and let me know. DONE

but still same issue

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #163003

Hello any update for me?

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #163012

Please see hidden

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #163014

I am waiting to connect with developer. Please be patient for a while. He still has very slow net :/

Thanks for all changes so far.

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #163052

OK fixed. Problem was with not updated payment plugins.

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #163068

still the same issue at my end

0
WG
Wayne Gurunaden
Accepted Answer
1 month ago #163072

Please see hidden.

can you please let me know what I need to do?

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #163075

Clear browser cache, or try from different one. On my worked fine. Read 2nd post below!

info_2936_2024.gif

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #163076

This is from PHP settings. Probably Joomla Debug mode killed your DB. I disabled that mode.

I suggest to change those PHP settings, you have very low values :(

Post Max Size   8M
memory_limit    128M
max_execution_time  30

Follow SPPB documenation tips >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

Hosting Support may be needed, if you don't know how or where to look.

0