Timeline Addon - Item Modal Display Incorrectly On First Load - Question | JoomShaper
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Timeline Addon - Item Modal Display Incorrectly On First Load

VM

Vince Murphy

SP Page Builder 1 month ago

When using the timeline addon and editing an existing item in the timeline, clicking on the edit icon triggers a modal window but the position of the modal window is partially outside the bounds of the overall window. It's not possible to scroll the modal window or move it, making some of the fields impossible to edit. The workaround seems to be to close the window and do it again, on the second load it positions correctly.

See initial load here:

See second load here:

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3 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #162877

Hello Vince Murphy

Apology for the inconvenience. Please share a screencast of your issue to understand it better. Record it and share it through any drive link here. I will check it.

Best regards

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VM
Vince Murphy
Accepted Answer
1 month ago #162885

Here's a recording of the issue. When you first click on the timeline item the modal window is too low and you cannot move it. Closing the item and reopening it is a workaround as the second time the window appears correctly. https://www.loom.com/share/1405e8c5621442778fcf99b1272f386c

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #164756

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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