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SP Pagebuilder - Not Saving, Not Loading Content

T

thebden

SP Page Builder 1 month ago

I have reached out a few times about this issue, gave access to one of our sites but no reply. Since then our team has determined the issue is SP Pagebuilder and compatibility with the Joomshaper Educon Template.

We chose the Educon template because of its compatibility with SP Page Builder however the new version of Page Builder has caused some major issues with viewing, editing, and saving pages.

I can give access to the site, or do you have any suggestion or information you can give me in making the most updated version of SP Page Builder work with the Educon template.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #162468

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

Note: It would be better if you share a screencast video about the full scenario.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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