Error Updating Component Sp Pagebuilder
Huth
If I update the SP Pagebuilder component, my page is no longer accessible, I get the error message
Failed opening required '/is/htdocs/wp1134923_K5CDIUA4W0/2023/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/usr/share/php8.1')
The license is currently for the site www.fraeulein-gusti.de What is the error, what can I do? Thank you for your feedback!
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide & FTP access & Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Huth
Accepted AnswerThanks for your answer. Here is the new user that was just created: FTP user follows shortly ...
Huth
Accepted AnswerOh, thank you very much for your help!
I would be very interested to know what the problem was?! Also for people who have the same problem: it would definitely help them if you wrote what the problem was?
thank you very much! best regards
Toufiq
Accepted Answeradministrator/components/com_sppagebuilder
components/com_sppagebuilder
These folder was missing. That's why need to re-upload these folders via FTP. Thanks
Ralph-Uwe Scherer
Accepted AnswerThe screenshots above are not showing up for me. I am having the same issue and would like to know what folders I need to upload via FTP.
