EDITING MODULES USING SPPB - Question | JoomShaper

EDITING MODULES USING SPPB

John Juhl

John Juhl

SP Page Builder 1 month ago

Hi guys,

perhaps you don't like video explainers, but I can't explain this issue in writing, so please spend 57 seconds 🙂

waterproofingpilot.com/extensions-issues.html

Summary: When editing modules using PageBuilder - the module has to be checked in. The status of the Advanced Module manager module changes.

Questions: Is this related to PageBuilder Is it a Advanced Module Manager issue ? A combination ? or a Joomla issue ?

kr./ John

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #161894

Hi there,

Thank you for reaching out. Does it works after disable the Advanced module manager? If yes, then you should contact your extension provider.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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John Juhl
John Juhl
Accepted Answer
1 month ago #161918

Thanks for your response.

Just tried what you suggested - but are still getting the same result.

Process:

  1. I open the module
  2. edit something
  3. Press Save & Close
  4. Get this error:

https://drive.google.com/file/d/1N89T4tTVqPIvbMZ3BWdiXApYuoZeME54/view?usp=sharing

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #161955

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

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John Juhl
John Juhl
Accepted Answer
1 month ago #162491

But of course...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #162563

I have checked & no issue found. Please watch the video.

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John Juhl
John Juhl
Accepted Answer
1 month ago #162568

Thanks a lot Toufiq - guess I'll have to address RegularLabs one more time :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #162583

Sure! Take your time. Thanks

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