Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Thanks, I sent you the info

Please, try again

Thanks Toufiq, You're the best !

Another problem, I don't have Stripe or Paypal I reinstalled Easystore but it doesn't change

Thank you very much, it works

The j2store options (size, color) are not imported?