Error - Payment Button is Not Added. Add Button Script Inside 'form' Tag. - Question | JoomShaper

Error - Payment Button is Not Added. Add Button Script Inside 'form' Tag.

Rahi

Rahi

SP Page Builder 2 months ago

Hi,

Since I have upgraed SPPB to the latest version v5.3.2, I am getting this error - https://nimb.ws/4srUWPM "Payment Button is not added. Add Button script inside 'form' tag." on each page where I have embeded RazorPay (Payment Gateway)'s payment button. I checked and it is already script inside form tag - https://nimb.ws/prhx92A

I have used Raw HTML addon to embed the button and it was working fine. But since the latest update it is giving error and user have to click "ok" few times to get rid of the error and this is affecting the traffic on the page and so the business.

This happens on all the pages where RazorPay Payment button(s) are embeded. For example - https://www.rahiadventure.com/trekking-packages/chadar-trek-leh

Please do the needful urgently.

Thank you.

Regards,

Rahi

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28 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #164705

Please contact JCH optimize plugin. I have disabled this and now it works fine.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #160685

Hello Rahi

Please export the page and share here. I will check the page content. Please follow this documentation

Best regards

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Rahi
Rahi
Accepted Answer
2 months ago #160706

Hi,

I have exported the page but how to share here? I don't see attached button.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #160758

You can share via any drive link here.

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Rahi
Rahi
Accepted Answer
2 months ago #160760

Pls check the exported page

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #160822

I have checked your site and it is working fine. Please share your administrator access here to check the issue on your end. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

prnt.sc/-XIJSsd-ho_L

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Rahi
Rahi
Accepted Answer
2 months ago #160831

Hi,

It looks all normal but when someone first time visit these pages where RazorPay Payment Buttons are integrated then they get these errors, you must have experience it as well.

I have shared the login details. Please do the needful.

Thank you.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #160923

Sorry, your given credentials do not match. Please check and share again.

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Rahi
Rahi
Accepted Answer
2 months ago #160926

Check now, it was disabled. Now enabled, checked working fine.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #161607

It is showing like this. Please check it.

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Rahi
Rahi
Accepted Answer
2 months ago #161646

Yes it does but it get fixed anyhow when I use other internet.

Can we fix the main issue quickly pls? It is getting elayed.

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Rahi
Rahi
Accepted Answer
1 month ago #161994

Hi,

Could you please do the needful to solve the issue? It is already too delayed and it is affecting the traffic on the those pages.

Regards,

Rahi

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #162164

Please comment out this line on .htaccess file by adding a # before the line.

#Header append Content-Encoding gzip

Then I will be able to check your admin panel. You may follow this discussion

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Rahi
Rahi
Accepted Answer
1 month ago #162174

I checked .htaccess and could not find this line but I found others, which have mentioned in hidden content.

To solve this issue, I just change to other internet and it shows perfect. May you can try that as well.

Please help to solve the issue, sooner.

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Rahi
Rahi
Accepted Answer
1 month ago #162211

Any luck?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #162270

I am still having this no CSS look. It is difficult to work in this way. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

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Rahi
Rahi
Accepted Answer
1 month ago #162840

Hi, Sorry, could not reply due to out of town for few days. Please find the link of the backup and please do the needful urgently as I have already got some complaints and so loosing the business.

Please let me know once you download the backup, I have to remove it.

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Rahi
Rahi
Accepted Answer
1 month ago #162841

About login, I have already sent you earlier, incase if you need it.

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Rahi
Rahi
Accepted Answer
1 month ago #162962

Hi, Could you check? Please do the needful asap. Thank you.

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Rahi
Rahi
Accepted Answer
4 weeks ago #164313

Hi,

It has been 2 weeks since I have submitted backup of website for you to help. and more than a month since I have raised the issue. So, far there is not solution provided.

Can you please do the needful?

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Rahi
Rahi
Accepted Answer
4 weeks ago #164405

Hi,

I finally solved the issues of admin side not loading CSS. There is some issuw with Atum template of admin. So, I installed new template - Xiro. It is working fine now.

You can now login. Please do the needful.

Thank you.

Regards,

Rahi

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 weeks ago #164408

I have checked. But there are no issues with the payment button. Please check the screencast in the hidden content.

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Rahi
Rahi
Accepted Answer
4 weeks ago #164423

I just checked and the issue is still there, you might not see it because if you have opened the website earlier. Either clear the cache of the browser or check other browser. There is no issue on admin side but for the userside/frontend.

See this screenshot - https://nimb.ws/cCWymDG

Please do the needful.

Thank you.

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Rahi
Rahi
Accepted Answer
3 weeks ago #164687

Hi,

Awaiting for the solution.

Please do the needful.

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Rahi
Rahi
Accepted Answer
3 weeks ago #164718

Thanks lot, do you think JCH is also responsible for CSS not loading at admin side?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #164732

You are welcome 😊

I am not sure about admin site CSS not loading.

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Rahi
Rahi
Accepted Answer
3 weeks ago #164734

Thanks for your help.

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