Why is It Necessary To Clear The Joomla Cache If I Changed E.g. The Padding Of A Section To Make It Visible - Question | JoomShaper

Why is It Necessary To Clear The Joomla Cache If I Changed E.g. The Padding Of A Section To Make It Visible

K

Kinastowski

SP Page Builder 2 months ago

Hello I am running Joomla 5.1.1 and SP Page Builder 5.3.4. If I chaged e.g. the padding of a section and save it the result is not visible on the Frontend. If I clear the Joomla cache and reload the page the change is possible to see.

This behaivor is very bad and my version bevor (SPPB 3.8.10) was working ok.

Hopefully you can help me.

Best Regards

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9 Answers
K
Kinastowski
Accepted Answer
2 weeks ago #165203

Hi, seems to be ok but one remark is important. You must be aware of the Joomla cache setting. If there is a time out of 15 min defined change of the page will be shown after end of this time out. Best Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 weeks ago #165206

Noted with thanks.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #160345

Hi

Thanks for contacing us. You can follow this forum post below:

https://www.joomshaper.com/forum/question/26756

It may help you.

-Regards.

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K
Kinastowski
Accepted Answer
2 months ago #160396

Hi, the fix will not work. I have the same issue as describe in https://www.joomshaper.com/forum/question/31107#qa-answer-153284

Please inform me if the problem is fixed. It is really a big problem for me.

Best Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #160479

Its already in our fix list, please allow us some time. It will be fixed soon.

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K
Kinastowski
Accepted Answer
1 month ago #163912

Anny update on this bug?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #164012

Allow us some time please, team will fix it ASAP.

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K
Kinastowski
Accepted Answer
3 weeks ago #164894

Hello, coud you tell me if the problem in sppb 5.3.5 is fixed? Best Regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 weeks ago #164961

Hi

We fixed web server cache related issue in our last release, you can check this.

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