Hi Mario,

Translate & read tip 1. - follow all steps from >> https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting

Hello, I've tried all of these but it still didn't work for me. Could someone take a look at it?

Yes Mario, but I need access to Game.

would be nice if you have Anydesk, as this site is currently being built locally

Until you are on localhost I have limited support options. We have that notice in Support Policy.

Maybe you can move site from localhost to server - then we can think.

Unfortunately, that is not possible at the moment, but I will get in touch as soon as I get the chance.

Nevertheless, thank you for your support

So I was able to install the application on another test site and I still got the same error despite following the instructions.

I also noticed that I cannot upload images via your media manager, which works without any problems with Joomla's own component.

Upload problems is in most cases caused by mod_security , can you disable it from cPanel (Hosting Panel), and recheck.

But I was able to upload 3 jpg files so far ;)

I will loggin soon after lunch.

Q: Are you sure that License Key that you used in SPPB Settings is correct?

The SPPB license key should be taken from the JoomShaper dashboard: https://www.joomshaper.com/dashboard/frontview - copy & paste again. And e-mail must be that same that you used on JS profile.

Sometimes you're so stupid, I didn't notice that I hadn't used my standard email address.

I thank you for your help anyway and apologize for the stolen time

Best wishes

No problem :))

Wrong KEY or E-MAIL is reason No2 just after Cache problem.

You can mark topic as solved. And Have Fun!