Error Prohibited Input U+0000007D
Lyubomir Bachev
Hello! Again, I'm having trouble setting up a contact form on the Mega Inc. template. At first it was giving me a Prohibited Input U+0000007D error. I read here on the forum about colleagues with a similar error, but I could not get it to work. Now it no longer displays any error, but still does not send a query by mail. I have attached a picture of which contact form it is. Thanks in advance for your time!
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have loged in successfully in your site administrator. But, Can't visit your front end. Nothing loading. Can you help me in this area?
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Lyubomir Bachev
Accepted AnswerHello! I didn't understand you - you can't access the front-end part of the site? The site is online and working normally...
Lyubomir Bachev
Accepted AnswerHello again! I was on a business trip, that's why I'm only answering you now... I spoke with the support of Superhosting.bg - they claim that "PHP mail function" is included by default with them. I tried and sent test messages through PHP Mail and Sendmail and SMTP through the site's admin panel. All three test emails arrived in the mail.
I guess I'm messing up somewhere in the component settings for this inquiry form. I want to ask you to take a look at the settings and help me set things up properly because we purchased this particular template because of these functionalities. The other contact form which is also a feature of your template is working normally and inquiries are coming to our mailbox - https://asclub.org/kontakti
I'm re-posting your admin panel access details as well as [email protected]
Thank you for your attention and time!
p.s. This is the contact form that is not working. https://prnt.sc/0_qvvJpbGoMj
Toufiq
Accepted AnswerI have checked your issue from my local environment & it works fine. Please re-contact your hosting provider.
-Thanks
Lyubomir Bachev
Accepted AnswerHello! Already in my first post, I indicated which format is not working. It is about this one - https://prnt.sc/0_qvvJpbGoMj
For this form https://prnt.sc/AjhIxbjyFlxx I specifically said that it works and gave as an example that it is not from the provider settings.
Please see my first post: Hello! Again, I'm having trouble setting up a contact form on the Mega Inc. template. At first it was giving me a Prohibited Input U+0000007D error. I read here on the forum about colleagues with a similar error, but I could not get it to work. Now it no longer displays any error, but still does not send a query by mail. I have attached a picture of which contact form it is. Thanks in advance for your time!
Lyubomir Bachev
Accepted AnswerMaybe it's my fault and I haven't been able to explain the problem. It is about the inquiry form on the Home page. I guess I can't configure the Email Template correctly... Thanks!
Lyubomir Bachev
Accepted AnswerHello! Everything works perfectly. Thanks for your time and attention!
p.s. What was the problem? Is it in the component settings? I am asking so that other colleagues have information as well...