SP PageBuilder 5.3.4 - SlideShow And 1064 Error - Question | JoomShaper

SP PageBuilder 5.3.4 - SlideShow And 1064 Error

MA

Maria Allen

SP Page Builder 2 months ago

Hello Joomshaper team,

I use a paid template include SP PageBuilder Version 3.8.10. I havent changed anything, new installation with sample date.

Everything is working fine so far, only the PageBuilder 3 has an issue with empty edit area on the left side by edit some text and stuff on my side.

So I bought a SP PageBuilder license and did install my webside complete new with sample data, then ugrade SP PageBuilder from 3 to 5.3.4 and after that I got a Error 1064 (only on main page) and the slider is missing (even if the changelog show this should be solved).

I upgraded MariaDB from 10.6 to 10.11 and tried again: Same issue I tried another template: Same issue after upgrade from 3 to 5.3.4

It look like the PageBuilder has a problem with the SlideShow (missing after upgrade) and also with the Database: 1064 Error on main Page after update (only on main page, other pages are working, so maybe related with the SlideProblem).

Can you help me?

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12 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #159803

Hi Maria,

Make a simple tests:

(1) Switch template to Casiopea and check the home page again. Why? Becuase maybe your template (not from us) overrides slideshow addon.

(2) Create a new Page, and add Slideshow addon with demo content and preview.

(3) Joomla has debug mode, you have turn it ON to see all error details (two steps).

error_reporting_debug.jpg

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MA
Maria Allen
Accepted Answer
2 months ago #159809

I will try to use a Joomshaper Quickstart with Joomla 5. I want to try Investa and Mega Inc but I see only Joomla 4 not 5 Quickstart to download

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #159804

You can also ask Quickstart developer to upgrade everything inside to Joomla 4/5 standards, SPPB 3>5 too and you will save a lot of time and stress. Or use Quckstart that include SPPB 5 and new Joomla already.


SPPB 3.8 is NOT supported anymore, and do not work inside J5 as we informed in documenation.

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MA
Maria Allen
Accepted Answer
2 months ago #159807

Hello Paul,

thank you for your information.

I used the Cassiopeia now and got the same error on the frontpage (you can check my side I will wait with restore from backup).

And a new error (by use Cassiopeia) on the backend by try upgrade to PageBuilder 5.3.4: JInstaller: :Install: Error SQL Duplicate column name 'is_favorite'

For the installation I use a Quickstart_Demo_Package from this template include Joomla 5 and PageBuilder: deleted by Maria

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #159816

please REMOVE link to themeforest (!)


In theory they should update Quickstart a few months ago with new SPPB 5. I suggest to ask them for that anyway.

But I can update SPPB (becuase you have SPPB license from Us) - but please share access to admin area as Super User

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MA
Maria Allen
Accepted Answer
2 months ago #159889

See Details in hidden content. I deleted the link from my post above

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #159893

Thanks, I will check what I can do.

In the meantime, please correct that .... and let me know after.

info_2797_2024.jpg

info_2798_2024.jpg

These are the technical requirements of Joomla 5.x (!) As Joomla webmaster you have to take care of it dutifully..

Useful tips about that you can find also here: https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements

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MA
Maria Allen
Accepted Answer
2 months ago #159900

Done. Checked the warnings and changed the settings

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #159918

Thanks.

  1. Now I was able to install a new version of SPPB 5.x.
  2. Yes, Home page is working, but I disabled addon "Joomlabuff Service" (3) from it.
  3. That Addon was made by Template Developer (!). Here are the errors it generates
Warning: Undefined variable $item in /templates/jb_theexperts/sppagebuilder/addons/joomlabuff_services/site.php on line 44

Warning: Undefined variable $item in /templates/jb_theexperts/sppagebuilder/addons/joomlabuff_services/site.php on line 52

My role ends here. Now use support from ThemeForest

You're welcome.

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MA
Maria Allen
Accepted Answer
2 months ago #159922

Thank you very much, I see the home page is running. Do you know why it does not show the slideshow?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago #159929

Works on my end (Firefox / Chrome), screenshot below. Check from different browser just in case of...

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MA
Maria Allen
Accepted Answer
2 months ago #159936

True. After clear cache I see it (Firefox). Thank you very much for your help

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