Message: Unable To Find A User With The ID: 527 - Question | JoomShaper

Message: Unable To Find A User With The ID: 527

F.

FREESERVIS .s.r.o.

Template 1 year ago

Hello,

when I load the website from investa_quickstart_j4_v1.0.1.zip, the page shows: Unable to find a user with the ID: 527

How to solve the problem with the user? The message is displayed even when the website is turned off.

Regards, Milan

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4 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #127852

Hello FREESERVIS .s.r.o.

Please go to Content -> Article and for each article set the admin or any other user in Created By option. It will be fixed.

https://prnt.sc/Ym8v7A2OY-Dq

Best regards

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #127850

Hi

Thanks for contacting us. In general, it's a Joomla warning known to all J! webmasters since Joomla 1.x. It means that the author of the article doesn't exist now. Here are some basic solutions that you can use to troubleshoot and resolve this issue:

Edit each article and in Publishing (tab) > Created By > choose an author from the list of current users > Save & Close (repeat for others articles) Trash all demo articles that you don't need. Create your own articles. Create a new User (User Manager > New) - then using PHPMyAdmin in the prefix_users table change his ID from the current number to the number from the warning message. Remember that any changes to your website should be performed carefully and with proper backups in place to avoid data loss (step 2). If you're unsure about 3rd step, it's better to seek assistance from someone with experience in the Joomla database.

You can follow this link below:

https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq

-Regards.

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F.
FREESERVIS .s.r.o.
Accepted Answer
11 months ago #129421

Hello,

thank you for the information, the articles have been deleted, the user with ID: 527 is no longer displayed :-)

Regards, Milan

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #129477

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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