Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have added solution. Maybe, your server used caching & please clean your cache from the server. Then check again.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Hi Tofiqur,

Thank you for your help. However, after cached files are cleared, we just got an error after this fix and the whole website is not loading. As shown here:

https://mrkr.io/s/663a4b67387180edf899c0b3/0

Could you please take a look?

Thanks.

Fixed.

That file in template folder was from wrong version of helix: html\layouts\chromes\sp_xhtml.php

Hi Paul,

This issue happened several times. We often use Joomshaper's template, so how do we solve this problem in the future?

If we use PHP 8.1 or above version in the future. Will this problem still occur?

Thanks

Your template is ... old based on Helix3.

With small (our) help it should work in PHP 8.1 as well.

Hi Paul,

What we should do for many other templates of JoomShaper. They all have similar issues when using php 8.1 or up. We want to use at least php8.2. Is there a guide to fix them all?

Thanks

Hi Toufiq,

We are experiencing the same problem with the template we use for our other sites. Can you please tell us what we can do to solve it. Is there any way we can fix these same issues ourselves.

Template PHP version is 8.1 or above will have the same problem.

Thanks

Thanks Toufiq. Is there a way to get the templates updated at the backend, without erasing the custom CSS rules we made for each website?

Thank you.

If you need custom css code then you should create a custom.css file inside the css file inside the template css directory. Then install the template. Thanks

Note: You should keep a backup before doing major updates.